Terms and Conditions

Last Updated: [DD/MM/YYYY]

Welcome to Ojasvana Ayurveda. These Terms and Conditions ("Terms") govern your use of the website https://ojasvana.in/ ("Website", "Site") and any purchase made through it. By accessing or using our Website, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. About Us

This Website is owned and operated by [Legal Business/Company Name], operating under the brand name Ojasvana Ayurveda, having its registered office at:

📍 Sarabha Nagar, Ludhiana, Punjab – 141001, India 📧 sales@infoojasvana.com 📞 +91 99156 32981 GSTIN: [Add GST Number]

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or are using the Website under the supervision of a parent/legal guardian.
  • You have the legal capacity to enter into a binding contract.
  • All information you provide (name, address, contact details, payment information) is accurate and truthful.

3. Products & Descriptions

  • We make every effort to display our Ayurvedic skincare, haircare, body care, and wellness products, along with their descriptions, ingredients, and images, as accurately as possible.
  • Actual product colour, texture, or packaging may vary slightly due to photography, lighting, or screen settings, or due to the natural/handmade nature of Ayurvedic formulations.
  • We reserve the right to modify, discontinue, or update product formulations, packaging, and availability at any time without prior notice.

4. Pricing & Payment

  • All prices listed on the Website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes [confirm which applies].
  • We reserve the right to change product prices at any time without prior notice.
  • Payments can be made through the payment methods listed at checkout (UPI, Credit/Debit Card, Net Banking, Wallets, Cash on Delivery [confirm if COD is offered]).
  • In case of any pricing error displayed on the Website, we reserve the right to cancel the order and issue a full refund.

5. Orders

  • Placing an order on our Website constitutes an offer to purchase, which we reserve the right to accept or decline for any reason, including but not limited to product unavailability, errors in pricing/description, or suspected fraudulent activity.
  • Order confirmation via email/SMS does not guarantee acceptance of the order — it only confirms that we have received your request.
  • We reserve the right to limit order quantities per customer, especially during promotional or discounted sales.

6. Shipping & Delivery

  • Orders are processed and shipped within [X] business days of order confirmation.
  • Delivery timelines mentioned on the Website are estimates and may vary due to courier delays, weather, location, or unforeseen circumstances.
  • Free shipping is applicable on orders above ₹999 (as per current promotion; subject to change).
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier/courier.

7. Returns, Refunds & Cancellations

Our detailed policy on returns, refunds, and order cancellations is available on our Return & Refund Policy page. By placing an order, you agree to the terms mentioned therein.

8. Ayurvedic Products Disclaimer

  • Ojasvana products are formulated using traditional Ayurvedic ingredients and practices and are intended for general wellness and cosmetic use only.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice.
  • Please perform a patch test before first use, and discontinue use immediately if you experience any irritation, allergic reaction, or discomfort. Consult a qualified physician or dermatologist if symptoms persist.
  • Individuals who are pregnant, nursing, or have known skin/scalp conditions or allergies should consult a healthcare professional before use.

9. Intellectual Property

  • All content on this Website — including but not limited to the Ojasvana name, logo, product images, formulations, descriptions, graphics, and text — is the exclusive property of [Legal Business/Company Name] and is protected under applicable intellectual property laws.
  • You may not reproduce, copy, distribute, modify, or use any content from this Website for commercial purposes without our prior written consent.

10. User Accounts

  • You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
  • You agree to notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

11. Prohibited Use

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to our systems, servers, or data.
  • Post or transmit any harmful, offensive, or fraudulent content through the Website.
  • Resell products purchased from Ojasvana without our prior written authorization.

12. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the content, privacy practices, or policies of these third-party sites, and your use of them is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, [Legal Business/Company Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or our products, including but not limited to allergic reactions from misuse, delays in shipping, or third-party service failures.

14. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [City — e.g., Ludhiana], Punjab.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to us:

Ojasvana Ayurveda 📍 Sarabha Nagar, Ludhiana, Punjab – 141001 📧 sales@infoojasvana.com 📞 +91 99156 32981